Privacy Notice

July 1, 2009 This Privacy Policy is effective as of July 1, 2009 ("Effective Date").

The Privacy Policy applies to personal information that may be collected when you interact with Catbonemusic.com or any of its subsidiaries (“Catbone Music”, “Catbone Films”, “Catbone Music & Film””, “Catbone Records”, “Cat Daddy”, “Cat Tales”, “Catbone Jewelry”, “Catbone Clothing”, “Catbone Fashion”, “Catbone UnReleased”, “Catbone Speed Demon”). Protecting the privacy and security of your personal information is a priority at Catbonemusic.com, and we believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers and our businesses.

By doing business with or interacting with Catbonemusic.com in the manner described in this Privacy Policy at any time on or after the Effective Date, you are accepting the practices described in this Privacy Policy and you expressly consent to the application of this Privacy Policy to the collection, storage, use and disclosure of all your personal information as described.

Catbonemusic.com reserves the right to modify or amend this Privacy Policy at any time, but you can be assured that, should it be necessary to do so, we will always do so in accordance with the Catbonemusic.com Privacy Principles of Clarity, Security and Integrity.

This Privacy Policy addresses the following questions:

1. What is the personal information that we collect?
2. Why do we collect personal information?
3. How do we collect your personal information?
4. How do we use personal information?
5. With whom do we share personal information?
6. How do we secure personal information?
7. How do we respect your choices about your personal information?
8. Whom do I contact if I have questions or concerns?

1. What is the personal information that we collect?

Personal information is information that can be used to identify, contact or locate you. For example, personal information can include your name, e-mail address, billing address, shipping address, phone number, or credit card information.

2. Why do we collect personal information?

We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?"

Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.

3. How do we collect your personal information?

(a). Information that you provide to us

As a general matter, you can browse in our stores and on our websites without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:

Making a purchase or placing an order online or in our stores
Creating an online account or joining a Catbonemusic.com online interactive community
Enrolling in our Member program
Submitting a customer review, a list, or other user-created content
Participating in Catbone Music Clubs
Signing up for Newsletters
Signing up for Catbone Music Gift Reminders
Signing up for Invite-a-Friend Emails
Creating a "MyCatbone.com" Profile
Contacting customer service
For your convenience, we have provided a summary description of each of these circumstances below.

Making a purchase or placing an order

When you make a purchase or place an order in our stores or place an order online without an account, you may need to submit personal information to us.

Creating an online account

You can create a password-protected Catbonemusic.com account to complete your online order, to save items to an online Wish List, or to join MyCatbone.com online interactive community. To create any of these accounts, we will ask you to provide us with personal information. If you use your online account to make a purchase, we will use the personal information stored in your account and/or require you to input additional personal information, such as credit card information, to complete your order.

Enrolling in our Member loyalty program

When you enroll in our Member loyalty program, we will ask you to submit personal information as part of your Member profile. The personal information you submit is held in a Member database. When you use your membership, the transaction information for your purchase, including personal information, is copied and stored in the Member database so that we can administer the Member program.

Submitting a customer review or participating in Catbonemusic.com Clubs

You may choose to submit an online customer review or to participate in Catbonemusic.com Clubs. Because any information you choose to post with your customer review or in the Catbonemusic.com Clubs will be available on the Internet, we can make no assurances that others will not use, or misuse, that information.

Signing up for CatTales

You may choose to sign up for free CatTales filled with recommendations and reviews for books, music, movies and more. If you do so, we will ask you to provide your e-mail address in the Cat Tales Preference Center.

Signing up for Catbonemusic.com Gift Reminders

You may sign up for free Catbonemusic.com Gift Reminders to keep track of birthdays and other important dates. To do so, we will ask you to provide your e-mail address and to select a password.
Signing up for Invite-a-Friend Emails

Our Invite-a-Friend feature is located in various areas of the website. This feature appears as an 'Email' link on the pages listed below. By clicking on 'Email', customers can email a link to a friend, which will invite the friend to view the Catbonemusic.com page or attend the event described on that page:

Product Page
Wish List
Store Event

To remove yourself from these mailings, call our Customer Service Center at 1-800-CAT-BONE (1-800-228-2663).

When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.

(b) Information automatically collected

There are circumstances in which we automatically receive and collect personal information from you. The most common of these circumstances include:

Cookies
SQL Sessions
Occasionally from business partners, contractors, shared databases, and other third parties


For your convenience, we have provided a summary description of each of these circumstances below.

Information automatically collected when you visit our websites

When you visit our websites, we automatically record information that your browser sends whenever you visit a website. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access our websites; and the Internet address of the website from which you linked directly to our sites. We use this information to monitor the usage of our websites and as necessary for our business. This information does not include personal information.

Information collected using cookies

Like many online retailers, we use cookies to personalize and enhance your browsing and shopping experience. Cookies are small files that we place on your computer's hard drive to collect information about your activities on our websites. Cookies help us to: (1) speed navigation, keep track of items in your shopping cart, and provide you with content that is tailored to you; (2) remember information you gave us so that you don't have to reenter it; (3) determine the effectiveness of some of our marketing efforts and communications; and (4) monitor the total number of visitors, pages viewed, and the total number of banners displayed.

Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a Catbonemusic.com shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some Catbonemusic.com website features and services may not function properly.

In addition, third party distributors of banner ads on our websites may also place or access cookies on your computer. If you would like to learn more about the third party distributors of banner ads on any Catbonemusic.com website, and to understand your choices about having such distributors' cookies turned off, please visit www.networkadvertising.org. Please understand that Catbonemusic.com does not control these third party cookies, and you should check the privacy policy of the Internet advertising company or advertiser to see whether and how it uses cookies.

Whenever you click on links and banners on any Catbonemusic.com website that take you to a third party website, you will be subject to the third party's privacy policies, not Catbonemusic.com’s. This Privacy Policy applies solely to information collected by Catbonemusic.com.

Information collected using SQL Sessions

To help us understand the effectiveness of certain of our communications and marketing efforts, we may use "message format" and "message open" sensing technologies that use SQL Sessions. These technologies allow us to know if your e-mail program is able to accept HTML e-mails and, if it is, to: (1) send you e-mails in that format; and (2) determine if you have opened our e-mail messages.

Information collected from outside sources

We may periodically collect personal information and other information about you from business partners, contractors and other third parties.

Information collected from visitors from outside the United States

If you are visiting Catbonemusic.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with Catbonemusic.com, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by Catbonemusic.com.

Catbonemusic.com does not knowingly collect personal information from children

Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ("Minors") are not permitted to use Catbonemusic.com websites without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites. Should we learn that someone under the age of 13 has provided any personal information to or on any of the Catbonemusic.com websites, we will remove that information as soon as possible.

4. How do we use your personal information?

Catbonemusic.com uses your personal information to provide you with a superior customer experience at our stores and on our websites and, as necessary, to administer our business. For example, we use your personal information to:

Provide you products and services and information, including the Catbonemusic.com website and online interactive communities, and display associated content and advertising;

Administer our Member program;

Provide superior customer service;

Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services;

Administer sweepstakes, contests, promotions or surveys;

Communicate with you about special offers, events, or new products or services that may be of interest to you;

Customize and enhance our websites and advertising;

Make communications necessary to notify you regarding security, privacy, and administrative issues;

Manage our business.


5. With whom do we share your personal information?

Protecting the privacy and security of your personal information is a priority at Catbonemusic.com. CATBONEMUSIC.COM DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.

Catbonemusic.com shares your personal information with:

Other entities owned by Catbone UnReleased Music & Film, Inc., including subsidiaries of Catbone Music & Film, Inc. Many of our customers purchase items from us both online and in our stores. We share your personal information within the Catbone Music & Film, Inc. enterprise to help to ensure that you have a superior shopping experience no matter where you choose to shop with us.

Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by Catbonemusic.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.

Third party providers of products and services. These are third party providers of products and services you may purchase from us (e.g., video games). These third parties do not have the right to use personal information we provide to them in any way that is not authorized by Catbonemusic.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.

Third Party Membership Programs. We work with certain third party entities to help them administer their own membership or rewards programs by providing them with purchasing information about their customers who make purchase from Catbonemusic.com. We disclose only the information that is necessary to make these third party programs work and to support your membership in them. This information usually includes your name and e-mail address as well as the dollar amount of the purchases made at Catbonemusic.com. We require such entities to obtain your consent before we provide them with this information, which they usually do as part of their own membership or participation rules.

Credit Card Companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.

Law enforcement officials and as required by law. Catbonemusic.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of Catbonemusic.com, our employees, our customers, users, or others.

Sales, Mergers, and Acquisitions. If Catbonemusic.com becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, personal information may be provided to the entities and advisors involved subject to a confidentiality agreement, and we will provide notice before any personal information is finally transferred and becomes subject to a different privacy policy.


6. How do we secure your personal information?

We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as firewalls and encryption in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.

We want you to feel confident whenever you visit us in our stores, on our websites or otherwise. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.

7. How do we respect your choices about your personal information?

When you interact with Catbonemusic.com in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively "Promotional Communications") from Catbonemusic.com that may include advertisements from third parties. The most common of these circumstances include:

Making a purchase or place an order
Creating an online account or join the myCatbone.com online community
Enrolling in our Member program
Signing up for CatTales
Signing up for Catbone Music Gift Reminders

If, at any time, you wish to no longer receive Promotional Communications from Catbone Music, Catbone Films, Catbone Records, Cat Daddy, Cat Tales, Catbone Jewelry, Catbone Clothing or Catbone Fashion please follow the instructions below.


For Catbonemusic.com: At any time, a customer may choose to opt-out of receiving a promotional e-mail by clicking on the opt-out link provided at the bottom of each e-mail and following the instructions.

For Catbonemusic.com Account: Any account holder can opt-out of the receipt of any promotional communications by logging onto their Account and following the instructions under "Account Preferences". If you do not have a Catbonemusic.com account, you may opt-out of the receipt of such communications by selecting the link at the bottom of any promotional e-mail communication and following the instructions.

For Catbonemusic.com Member program: Any Member can opt-out of the receipt of any Member program promotional communications by logging on to their Catbonemusic.com Account and following the instructions under "Account Preferences." If you do not have a Catbonemusic.com account, you may opt-out of the receipt of such communications by selecting the link at the bottom of any promotional e-mail communication and following the instructions.

For the Catbone Music Gift Card website: Any customer of the Catbone Music Gift Card website who receives promotional communications can opt-out of the receipt of any such communications by sending an e-mail to giftcardprefs@catbonemusic.com.
Even if you opt out of receiving Promotional Communications, you may continue to receive e-mails relating to order confirmations, back order notifications, membership information, and/or other business-related communications.

Note for Community Users

Catbone Music provides you with the ability to access, correct or change the personal information in your community profile(s) at any time. However, you cannot currently change your profile name although you may re-register and choose a new name. To review or modify your profile information, please go to www.mycatbone.com. Please be advised that Catbonemusic.com may archive information it collects on its community and visitors. Additionally, by participating in the Catbonemusic.com online interactive community, and using Catbonemusic.com's various interactive offerings, including, the submission of customer reviews, participation in the Catbonemusic.com Clubs, or signing up for Cat Tales communications, you agree to receive communications from Catbonemusic.com, other users, and moderators related to the provision of these services.

8. Questions or comments and enforcement

If you have any questions about this Privacy Policy, please contact us at privacy@catbonemusic.com or call customer service at 1-800-CAT-BONE.